FamilyCues SMS Terms

FamilyCues

FamilyCues is a service operated by GET CIMIENTO LLC.

Support: support@bellcuekids.com

Phone: 629-315-2227

Program name: FamilyCues

FamilyCues is a service operated by GET CIMIENTO LLC. GET CIMIENTO LLC is the message sender responsible for this program.

Support: support@bellcuekids.com. Phone: 629-315-2227. Mailing address: FamilyCues, 6688 Nolensville Rd, Ste 108 #2328, Brentwood, TN 37027.

This program sends service messages only. FamilyCues does not send promotional or marketing text messages through this program.

1. Program Description

FamilyCues sends non-marketing service text messages requested by users. Messages may include school and activity reminders; packed-lunch and item-to-bring reminders; forms and payment deadlines; schedule changes; school closures and early dismissals; items needing user review; account notices; phone-verification codes; and responses to user commands.

2. Consent

Recipients receive FamilyCues texts only after providing applicable consent and verifying their mobile number. SMS consent is separate from acceptance of FamilyCues' general Terms of Service.

Consent to FamilyCues texts is optional and is not a condition of purchasing any FamilyCues subscription. Users who decline may continue using the FamilyCues web dashboard and all of its features, but will not receive text reminders.

Consent may be withdrawn at any time by replying STOP to any FamilyCues message, or by removing consent for that recipient under Family → Reminder recipients in the FamilyCues dashboard. See the SMS Consent page for a full description of how opt-in is collected.

3. Message Frequency

Message frequency varies based on school activity, Email Sources, household size, reminder settings, and user interactions. Recipients may receive multiple messages per day.

4. Charges

Message and data rates may apply according to the recipient's mobile plan. FamilyCues does not charge a separate per-message fee, but subscription charges may apply.

5. Opting Out

REPLY STOP TO OPT OUT OF BELLCUE TEXT MESSAGES. After a valid STOP request, FamilyCues will send one confirmation message and stop future FamilyCues texts to that number, except where legally permitted.

Category-level MUTE or PAUSE settings are not the same as a global STOP request.

6. Restarting Messages

Reply START to request resumption of eligible FamilyCues messages. FamilyCues may require renewed verification or consent.

7. Help

Reply HELP for help. You may also contact support@bellcuekids.com.

8. Carrier Liability and Availability

Carriers are not liable for delayed or undelivered messages.

FamilyCues messaging may not be available through every carrier or in every location. Delivery depends on the recipient's carrier, device, and network conditions, and FamilyCues cannot guarantee that any individual message will arrive or arrive on time. Do not rely on a FamilyCues text as the only notice of a time-critical event; reminders are also shown in the FamilyCues dashboard.

9. Privacy

FamilyCues handles mobile information as described in the FamilyCues Privacy Policy. FamilyCues does not sell mobile information. Mobile opt-in data and consent are not shared with third parties or affiliates for their own marketing or promotional purposes.

10. Eligibility

Recipients must be authorized by the FamilyCues account owner. Teen recipients must be at least 13 years old and authorized by a parent or guardian. Children under 13 may not receive direct FamilyCues texts.

11. Changes

FamilyCues may update these SMS Terms. Material changes will be communicated through the website, dashboard, or another reasonable method.